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accessone-survey-consumer

AccessOne Survey Finds Consumers Want More From Their Providers When It Comes to Paying for Healthcare

The survey results also reveal that, as COVID-19 impacts many Americans’ incomes, consumers need greater clarity and support from providers in managing their healthcare expenses.
When it comes to healthcare payment plans, consumer priorities have changed. Provider loyalty is no longer a driving force for many. Instead, consumers prefer financial transparency, flexible payment plans, and affordable monthly payments.