We do this by providing hospitals and health systems with the best form of patient payment solutions, the easiest user experiences, and the most compassionate,
patient-friendly options possible.
Our patient payment platform provides a consumer-focused experience which drives high patient satisfaction for our clients. We have helped over one million consumers afford out-of-pocket medical expenses for health systems nationwide. We offer the most comprehensive platform in the industry from pay-in-full to flexible extended repayment plans, and programs that reach more patients. All patients qualify for our repayment program with no credit reporting or negative outcomes.
Mark Spinner joined AccessOne as its chief executive officer in March 2016. In partnership with founder Dr. Rusty Salton, Mark set the strategy and execution framework to build AccessOne into the national leader in technology-enabled patient financing services. Building on a unique core product and proprietary software, AccessOne began to grow its executive team and capability set to scale nationally. Since then, AccessOne has achieved significant growth in consumer account holders, client contracts and revenue while decreasing client concentration and growing margins. AccessOne’s capital base has also grown significantly to enable this scale and support continued growth. In January 2020, AccessOne was named the KLAS Category Leader in Patient Financial Services by industry leading independent research organization KLAS Research. AccessOne continues to build on its momentum through the strength of its team, products and technology.
Mark’s background holds a unique combination of entrepreneurial executive & finance experience in private and public capital markets, as well as credit and mergers & acquisitions. Prior to AccessOne, Mark was the chief executive officer and founder of ProviderWeb Capital, a technology-enabled specialty finance company offering financing products integrated with healthcare e-payment technology platforms. Prior to this, Mark spent 12 years in private equity, corporate finance and mergers & acquisition advisory with Stephens, Deutsche Bank Alex Brown and RBC Capital Markets. Mark received BA degrees in Economics and Management from Rice University while competing as a varsity student athlete. Mark is a former board member of Fire & Flavor Grilling Company and former Board of Trustees member for The Schenck School.
Craig Rosato joined AccessOne as its President and Chief Financial Officer in July 2019. He is responsible for the company’s financial functions including finance, accounting, business planning, budgeting, financial analysis, investor relations and risk management. Craig has over 30 years of experience in financial services including 10 years with Ernst & Young, a big four accounting firm and 17 years at Bank of America where he served as the Corporate Chief Accounting Officer and Chief Risk Officer for the Consumer Bank, among other executive roles.
Most recently, Craig served as the Chief Financial Officer for Microf, LLC, an Atlanta based, private equity sponsored Fintech company that finances residential replacement heating and air conditioning systems for consumers. In this role, Craig successfully raised $50 million is senior debt, $10 million of subordinated debt and $10 million of equity growth capital for Microf. Craig holds a B.S. degree in accounting from the University of Maryland at College Park and passed the CPA exam on his first sitting.
Rajneesh joined AccessOne as their Chief Technology Officer in June 2021. Rajneesh is responsible for the company’s technology functions including software engineering, cloud engineering, data engineering, information security, and project management. He is an experienced technology and engineering leader, having spent the past decade in engineering leadership roles for high-growth healthcare and financial technology companies. Rajneesh has specifically spearheaded cloud and engineering initiatives building enterprise scale companies that enable patient payments and financing options.
Previously, Rajneesh was the VP of Product and Engineering at ConnectYourCare, a leading Health Savings Account solutions platform. He led an enterprise scale engineering organization and helped support the business through double digit revenue growth and through its recent sale to Optum. Prior, Rajneesh held similar leadership positions at Intermedix and Change Healthcare.
Rajneesh holds a Master of Science in Computer Science from Tennessee Technological University and a Bachelor of Engineering in Civil Engineering from Thapar University.
Robert Meyer joined AccessOne as their chief marketing officer in June 2016. Robert directs AccessOne’s brand strategy, marketing communications and public relations functions. Previously, he was the vice president of marketing for Chamberlin Edmonds where he was responsible for brand identity, communications and sales operations. Robert led a rebrand that helped propel Chamberlin Edmonds from a southeastern regional brand into the national leader in patient eligibility and enrollment services.
Earlier in his career, he worked in marketing positions for MCI, MetLife and New York Life. Robert has over 20 years of marketing experience, with over 13 years in healthcare. Robert earned a BA in Political Science from Western Connecticut State University.
Stephen Scott has been with AccessOne for 8 years and supports the entire client journey – from onboarding new partners with the Implementation department through strategic account support of the Client Success team. He also oversees the research, data, and performance analysis for technical business and client development.
Previously, Stephen was research coordinator for the Institute of Health and Human Services in NC. He led grant-based state research projects focused on community health improvement. Stephen’s career has focused on utilizing analytics to support human behavior and cognitive best practices to improve patient well-being.
Stephen earned a MA in Experimental Psychology from Appalachian State University.
Amy Anderson has been with AccessOne since 2010 and leads the Patient Advocate Center. She has been leading call center operations for over 20 years. Amy focuses on putting the patient first and customizing their journey through the activation process until their balance is satisfied.
Amy has taken her operational experience from previous roles at FedEx and AmerisourceBergen to create an environment where AccessOne Patient Advocates have the tools, training and experience needed to offer each patient the world class service that they deserve.
Amy holds a BA degree in Management and Society from University of North Carolina at Chapel Hill.
Peter Dolphin joined AccessOne in December 2021 as their executive vice president of sales. Prior to joining AccessOne, Peter was president and co-founder of CueSquared. He brings more than 25 years of executive leadership experience in the healthcare IT industry. Peter was most recently executive vice president of Advanced Practice Strategies and PatientKeeper.
Prior to that he was vice president of business development at Beacon Partners, a leading healthcare industry consulting firm. Previously, Peter was vice president at eScription, where he led and built the sales department from inception through the company’s successful sale to Nuance Inc. He began his career with IDX Systems Corp., where for 17 years he held a variety of sales and sales leadership positions.
Peter earned a B.A. in economics from Providence College.
Lisa Smith is responsible for organizational change management initiatives at AccessOne to create a more efficient, effective and compliant organization. She has extensive experience in process improvement, project management and behavior change management after serving 27 years in justice and government services. Lisa is known for her leadership and for bringing Medicaid reimbursement funding to the juvenile justice system and to mental health services in both Missouri and Oregon. She has been called upon to speak at both local and national conferences regarding organizational change, process improvement and cognitive behavior interventions.
Lisa serves in a volunteer capacity as the coordinator for Amputee Empowerment Partners of Willamette Valley and serves on the Board of Directors for Volunteers in Medicine, United Way of Lane County and the Emerald Valley Lean Association.
Lisa holds a Bachelor’s Degree in Business Administration from William Woods University, and an MBA from William Woods University.
Jeb is a healthcare growth executive with 16+ years of sales & marketing leadership, business development and strategy experience in the pharmaceutical and healthcare information technology segments.
Marina Bigsby joined AccessOne as their Vice President of Product in August of 2021. Marina is responsible for AccessOne’s product functions including the vision, strategy, lifecycle management, and roadmaps for our portfolio of products.
Marina brings over 18 years of experience in leading technology, revenue growth and customer retention in the payments, healthcare, and supply chain industries. She has created well-loved product portfolios used by top banks and retailers across the nation, as well as machine learning analytics products that help customers identify trends in risk before problems occur.
Most recently, Marina has led the B2B product organization at ConnectYourCare, who specializes health benefit account administration.
Marina holds an M.B.A. degree from New York Institute of Technology and has a product certification from the Pragmatic Institute.