AccessOne Survey Finds Consumers Want More From Their Providers When It Comes to Paying for Healthcare

The survey results also reveal that, as COVID-19 impacts many Americans’ incomes, consumers need greater clarity and support from providers in managing their healthcare expenses.
Consumer concerns are as strong as they were when the pandemic began back in March. As hospitals look to regain their financial losses from suspending elective services earlier this year, they will need to address these consumer concerns