BAD DEBT EXPENSE
We want the financial journey to be easy for both patients and health system staff. That’s why we focus on automation, digitization, and intuitive patient communication channels to make collecting payments a breeze.
Automation eliminates manual entry for hospital staff and creates streamlined processes with better outcomes.
We engage patients through their preferred channels whether it be text, email, chat and our mobile optimized portal creating 24/7 account access and self-service.
Whether training hospital staff, reviewing results, or working together to create best practices, our client support team makes sure your program is a success.
Our solution integrates with all major health information systems with real-time functionality and reporting to give you visibility into performance metrics.
I was considering two hospitals and was relieved to hear one of the hospitals offered AccessOne. It was an easy solution. To other moms out there, AccessOne is an affordable payment plan that gives you peace of mind so you can have the freedom to enjoy being a mom.
AccessOne Account Holder
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Atrium Health was looking for an innovative payment program that personalized the patient financial experience while boosting financial performance. By partnering with AccessOne, they were able to provide a patient financing solution that accepted 100% of their patients, regardless of credit history or account balance. As a result, Atrium Health achieved outstanding operational and financial results, and strengthened patient loyalty.
NET COLLECTION RATE
“For over a decade, Atrium Health has partnered with AccessOne to create multiple positive payment programs for all patients in our community. It was important to us to help the people who need it the most.”
Senior Vice President of Patient Financial Services, Atrium Health