The Compassionate Solution For Patients

"My AccessOne MedCard representative was sensitive to the fact that I was anxiously waiting for a copy of my transaction history to seek reimbursement from my employer ... He ensured my payment was processed, and I received that history minutes after I got off the phone with him. I want to thank him for his politeness, and expeditious and careful attention to my situation."

Time and time again, we see that patients want to pay their bills. And particularly during stressful emotional times, patients need to feel in control, which is why AccessOne® offers every cardholder:

  • A choice between 12 equal monthly payments with no interest or an affordable, low interest option
  • No annual fees or pre-payment penalties
  • The convenience of paying by phone, check or automatic draft, at no additional cost
  • Online account access
  • Universal acceptance

No patient will be denied financing with AccessOne MedCard℠, regardless of their situation or the size of their bill or their credit rating. We don't credit report, which means a patient's credit rating is not a factor in receiving the credit card nor is it ever adversely affected. Simply put, AccessOne MedCard gives patients peace-of-mind when they need it most.

The Predictable Solution For Hospitals

"With the increase in high deductible health plans, AccessOne has provided a valuable tool that benefits both the patient and the hospital"

Patrick L. Hawkins, Director, Patient Financial Services
Wayne Memorial Hospital

AccessOne® is proud to be the first medical credit card company in the country to develop and apply a predictable funding model. Drawing on 10 years of data, our predictable funding model gives hospitals an affordable way to administer and extend financing and to managing recourse, without changing or limiting patient cardholder options. We can even work with your existing propensity-to-pay data.

No detail is overlooked. With AccessOne MedCard℠, you can extend voluntary, non-discriminatory credit to every patient in need. We strictly adhere to Federal truth-in-lending guidelines, as defined by the Credit Card Accountability Responsibility and Disclosure Act of 2009. We integrate quickly and easily with your existing systems. We provide initial and ongoing training and marketing support.

Simply put, when AccessOne administers your medical credit card program, you can focus on what you do best — offering top-quality healthcare to those who need it most.

The Simple Solution For Financial Counselors

"The AccessOne staff is great to work with. They're always available for questions and support."

Adam McConnell, Financial Analyst
Sampson Regional Medical Center

Simple to apply. Simple to understand. Simple to administer.

These are just a few of the compliments we hear from hospital financial counselors. Plainly, there is a tremendous — and increasing — need for medical credit card programs nationwide, and AccessOne® sets the standard, streamlining the process for financial counselors. From initial training to presentation materials to patient brochures, we provide all the tools for your AccessOne MedCard℠ program to be successful and easy to implement.

Our senior vice president for client relations, Angie Gardner will work with you to determine what type of training works best — whether onsite, or online, or on the phone. And we'll make sure you have all the tools you need, including:

  • Implementation and training manuals
  • Presentation and marketing tools
  • Patient brochures, applications and display racks, absolutely free of charge

At the end of the day, with AccessOne, hospital financial counselors can help more patients than ever before.

The Clear Solution For Hospital IT

"I appreciate the way you designed the website for making payments. It's very easy to use and getting a confirmation number makes me feel better when I make a payment"

You know your patients. You know your processes. You know your resources. AccessOne® has no intention of re-creating the systems you already have in place. Instead, we work with you, wherever you are. Our proprietary system has been designed to integrate seamlessly with existing hospital systems, supporting and maximizing referrals from your registration areas, your central or external business office, and your financial counselors or eligibility vendors.

Once your program is in place, the reporting possibilities are infinite, because AccessOne designs, owns, and controls its system and database. You'll always be able to see how we're performing. We'll share information back with you in any way you choose and we'll set up reporting however is best for you and your revenue centers. With this kind of accessibility, many of our clients are essentially paperless.

The Clear Solution For Business Offices

"AccessOne's online bill pay system has been
a great addition for our hospital."

Adam McConnell, Financial Analyst
Sampson Regional Medical Center

While it's important that, on the surface, AccessOne MedCard℠ is easy and affordable for patients to understand and use, it's just as essential that the product be easy and affordable to administer behind-the-scenes.

This is an area where AccessOne® shines. Our products and processes were built by healthcare providers for healthcare providers. We've been doing this for over a decade now, working to lift the burden from overworked and understaffed centralized business offices and extended business offices.

With AccessOne MedCard℠, days in accounts receivable are minimized and the overall cost of billing and collections drops dramatically. Patients take control over their payments, which they can make easily online or by phone or even by automatic draft. As we see time and time again, the medical bill that once was at the "bottom" of the stack, now rises to the "top" of the stack as a credit card bill. Bottom line, recourse rates plummet without affecting patient or community relations.