Account Penetration

Our AccessOne® Proprietary Software System produces maximum penetration of your hospital’s self-pay accounts by supporting every business area where these balances are discussed. 

Registration Applications

All patient registration and admission areas are trained to present the program and obtain Registered (Signed) Applications using a simple payment chart and talking points. These are sent to us at last weekly which we can process electronically or manually into our system’s Registration Module.

Referral Applications

CBOs and/or EBOs follow the same process, but the patients are not present to sign. AccessOne receives the referral demographics. These Referral (Unsigned) Applications may also be processed electronically or manually. Once loaded, our Referral Module will generate mailings to patients with full disclosure information. These are followed by AccessOne customer services calls. Patients may activate these accounts by using a “24 Hour Toll Free Activations Line.” Accounts that fail to activate after 2 letters and 2 phone calls are systematically returned to the referring hospital. Greater than 90% of these accounts are activated.

Fixed Payment Applications

Hospital Financial Counselors and/or Eligibility Vendors are often unable to qualify patients for Medicaid or the Hospital’s Charity Program or at best only partial charity. Yet as part of their financial analysis they are able to determine just how much the patient family can afford and are willing to pay on their hospital bill. These Fixed Payment Addendums to our credit card applications are processed by our system’s Fixed Payment Module allows AccessOne to set the patient up on a fixed payment they can afford.

Correspondence AccessOne MedCard, Inc. PO Box 410806 Charlotte, NC 28241-0806
Payments AccessOne MedCard, Inc., P.O. Box 630814, Cincinnati, OH 45263-0814

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