AccessOne Partners With Halifax Health to Enable Affordable Access to Care

East Central Florida’s largest healthcare provider to offer flexible patient financing options

CHARLOTTE, N.C., February 13, 2018 – AccessOne, a leading provider of patient financing options designed to help patients manage their healthcare costs, today announced its partnership with Halifax Health, East Central Florida’s largest health system with more than 500 physicians and 56 subspecialties. AccessOne’s tailored financing programs will give Halifax Health the ability to offer patients flexible payment options regardless of circumstance, ultimately improving patient access to care.

“For the past 90 years, we’ve offered our community award-winning clinical outcomes and innovation in technology, and we consider our partnership with AccessOne an extension of that excellence,” said Arvin Lewis, SR Vice President and Chief Revenue Officer at Halifax Health. For many patients, the cost of their copay and deductible is out of reach, “With AccessOne, Halifax Health will now be able to provide tailored, consumer-driven financing options to address our patients’ increasing financial burdens.”

According to Advisory Board Company’s 2017 Revenue Cycle Survey, the number of denied claims hospitals wrote off as uncollectable increased by 90 percent as compared to six years ago, a difference of $3.5 million for a median 350-bed hospital. The upward trend in patients’ out-of-pocket expectations and premiums continue to grow due to policy changes and instability, leading to an affordability crisis that can be mitigated by improved patient financial options.

Halifax Health plays a vital role in its community as a safety net hospital, providing care to all patients, regardless of their ability to pay, including $44.4 million in uncompensated care at cost and $17.1M in subsidized services. Despite the financial burden of serving its more vulnerable populations, this health system has continuously focused on Safety, Compassion, Image & Efficiency, to expand its services and market.

“Patients should never have to worry about affording access to the care they need,” said David White, EVP of Business Development for AccessOne. “Halifax Health and Access One share a mission of improving access, and we’re eager to further support them in helping every patient afford the care they need to live their life well.”

For more information about AccessOne, please visit www.accessonemedcard.com.

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient financing options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com and connect with us on LinkedIn.

Halifax Health
Recognized by The Joint Commission as a Top Performer on Key Quality Measures, Halifax Health serves Volusia and Flagler counties, providing a continuum of healthcare services through a network of organizations including a tertiary hospital, community hospital, freestanding emergency department, an urgent care, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, primary care walk-in clinics, a walk-in clinic specializing in women’s health, a pediatric care community clinic, three children’s medical practices, a home healthcare agency, and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Comprehensive Stroke Center, Pediatric Intensive Care Unit, Pediatric Emergency Department, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level II Neonatal Intensive Care Unit that cares for babies born as early as 28 weeks. For more information, visit halifaxhealth.org.

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Pia Labos Appointed West Coast Regional Vice President of Business Development

CHARLOTTE, N.C., February 1, 2018 – AccessOne, a leading provider of patient financing options designed to help patients manage their healthcare costs, today announced the appointment of Pia Labos as West Coast regional vice president of business development.

In this role, Labos will lead AccessOne’s business development strategy and sales execution on the West Coast and continue to establish the company as a nationwide leader in patient financing.

Formally, Labos was a regional director of business development at Change Healthcare where she focused on patient eligibility and enrollment solutions targeting healthcare providers in the Western region of the United States.

“I’m excited to be joining a growing company that is helping patients with rising health care costs,” said Labos. “There have been tremendous cost shifts to patients, and I look forward to helping West Coast providers with AccessOne’s compassionate financing options.”

“Pia has worked in revenue cycle for more than 10 years and brings a wealth of knowledge and experience to AccessOne,” said David White, executive vice president of business development of AccessOne. “Pia is an active member in HFMA and was the past president of the San Diego Imperial chapter. We look forward to her representing AccessOne on the West Coast.”

For more information about AccessOne, please visit www.accessonemedcard.com and connect on LinkedIn.

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient financing options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com and connect on LinkedIn.

Contact:
Robert Meyer
AccessOne
980.233.5432
rmeyer@accessonemedcard.com

AccessOne and HealthFirst Financial Join to Create Industry Leader

Combination creates the clear growth and innovation leader in the evolving patient financing space, with a strong presence on both U.S. coasts, unmatched experience and access to growth capital

CHARLOTTE, N.C. – January 11, 2018 – AccessOne, a leading provider of patient financing options designed to help patients manage their healthcare costs, has announced its agreement to acquire HealthFirst Financial, a leading software-enabled service provider of patient financing programs to healthcare organizations. The transaction fuels AccessOne’s rapid nationwide expansion to support all patients with consumer-driven financing tools while simultaneously driving compelling economics for providers.

“HealthFirst’s focus on highly tailored solutions for healthcare systems complements AccessOne’s commitment to offering flexible financing options for all patients, regardless of circumstance,” said Mark Spinner, chief executive officer of AccessOne. “This combined offering accelerates our mission toward helping every patient lead their healthiest life through affordable access to needed care.”

In a recent survey by HealthFirst, 53 percent of U.S. adults said they were concerned about how to pay a medical bill of less than $1,000. Worse, 68 percent of U.S. adults with medical bill of $500 or less did not pay off the full balance during 2016, according to a June 2017 TransUnion report. The growing affordability gap continues to drive declining collection rates for providers and even a loss of patient retention. With the acquisition, AccessOne will now offer health systems the most innovative, tailored solutions on the market for their unique care settings, helping to lower bad debt and improve patient satisfaction scores.

“As a market leader in consumer finance technology and innovation, HealthFirst is uniquely positioned to provide financing flexibility resulting in high patient satisfaction—a perfect fit with AccessOne’s vision,” said KaLynn Gates, president and corporate counsel at HealthFirst. “The team at HealthFirst is excited to be a part of this next chapter of innovation and accelerated growth as originally envisioned by HealthFirst’s founder Joseph Hawes.”

AccessOne is backed by Capital One Bank, a top-10 US Bank with over $350 billion in assets, and by Frontier Capital, a Charlotte-based growth equity firm that has raised $1.5 billion since 1999 to invest exclusively in software and technology-enabled business services companies.

“AccessOne has experienced significant growth with 26 new hospitals and one nationwide specialty physician practice this year,” said Andrew Lindner, managing partner at Frontier Capital. “With proprietary predictive analytics and software systems coupled with its patient-first advocate teams on both coasts, AccessOne is very well positioned to expand as a preferred partner to the large health system market.”

Terms of the acquisition will not be disclosed. HealthFirst was advised by Marion Financial Corp. and Armstrong Teasdale LLP, while AccessOne was advised by Womble Bond Dickinson LLP.

Learn more about AccessOne’s comprehensive and flexible solutions for providers and patients at www.accessonemedcard.com.

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient financing options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com and connect with us on LinkedIn.

About HealthFirst Financial
Founded in 2001, HealthFirst Financial is a national patient financing leader that has helped hundreds of thousands of patients afford care while improving the financial performance of healthcare organizations. HealthFirst Financial is the first and only company awarded the prestigious Peer Review Designation from the Healthcare Financial Management Association for its patient financing programs following a rigorous evaluation of the overall effectiveness, quality and value of its payment solutions. Born out of Hawes Group, HealthFirst Financial was part of a full range of professional service companies including Professional Credit Service, Hawes Technologies, and HeRO Business Services.

Contact:
For AccessOne
Leslie Kirk
678-733-2162
lesliekirk@innsena.com

AccessOne and East Texas Medical Center Partner to Provide Financing Options to Patients

CHARLOTTE, N.C., September 19, 2017 – AccessOne, a leading provider of patient financing options designed to help patients manage their healthcare costs, today announced East Texas Medical Center (ETMC), located in Tyler, Texas, as its newest partner. This addition allows AccessOne to expand its flexible payment options to even more patients.

“We are excited about reaching a full range of patients and people throughout ETMC’s community,” said David White, executive vice president of business development of AccessOne. “With this new addition, ETMC is able to provide one financial platform benefiting an entire system.”

AccessOne’s services will start at ETMC’s 464-bed flagship hospital, the only Level I trauma center in the area. Through AccessOne’s flexible patient financing options, ETMC is able to provide better service to its patients, as well as maintain the appropriate regulatory compliance.

“We are excited about this new flexible financing option for our patients,” said Byron Hale, Chief Financial Officer of ETMC. “AccessOne provides an affordable method for those needing medical treatment at ETMC in East Texas.”
For more information about AccessOne, please visit www.accessonemedcard.com.

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient financing options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com and connect with us on LinkedIn.

About ETMC
East Texas Medical Center Regional Healthcare System offers a network of primary, secondary and tertiary healthcare facilities and services that extend care throughout a 40-county area of East Texas. ETMC operates 9 hospitals and 40 clinics. The 464-bed flagship hospital in Tyler offers a host of specialized centers of excellence, including a Level I trauma center and institutes in cardiac, oncology, orthopedics, psychiatry and neuroscience care. ETMC also serves the East Texas region through a large rehabilitation/wellness network and extensive home health coverage. Regional hospitals offer a host of inpatient and outpatient services and designated trauma centers. ETMC further extends emergency care through East Texas via three emergency helicopters and one of the state’s largest ambulance systems. The organization’s philosophy is to improve the quality of life in East Texas by fostering care at the highest levels possible in the communities served by ETMC. To learn more, visit etmc.org and connect on YouTube, Twitter, or Facebook.

Contact:

Courtney Edwards

Dodge Communications

770.576.2574

cedwards@dodgecommunications.com

William C. Staley Appointed Regional Vice President of Business Development

CHARLOTTE, N.C., August 29, 2017 – AccessOne, a leading provider of patient financing options designed to help patients manage their healthcare costs, today announced the appointment of William C. Staley as regional vice president of business development.

In this role, Staley will lead AccessOne’s business development strategy and sales execution in the Gulf Coast region and continue to establish the company as a leader in patient financing.
Formally, Staley was a regional director of business development at Change Healthcare where he focused on patient eligibility and enrollment solutions targeting healthcare providers in the Gulf Coast region of the United States.

“I am excited to be joining AccessOne and representing an organization grounded in providing a compassionate patient financing platform,” said Staley. “AccessOne is uniquely positioned to assist patients through its flexible solutions.”

“William has built deep relationships with healthcare decision makers across the Gulf Coast region,” said David White, executive vice president of business development of AccessOne. “There is little doubt that William will make an immediate impact to our growing business development team.”

For more information about AccessOne, please visit www.accessonemedcard.com and connect on LinkedIn.

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient financing options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com and connect on LinkedIn.

Contact:

Robert Meyer

AccessOne

980.233.5432

rmeyer@accessonemedcard.com

Brent Renner Appointed Regional Vice President of Business Development

CHARLOTTE, N.C., July 25, 2017 – AccessOne, a leading provider of patient financing options designed to help patients manage their healthcare costs, today announced the appointment of Brent Renner as regional vice president of business development. In this role, Renner will lead AccessOne’s business development strategy & sales execution in the Midwest and continue to establish the company as a leader in patient financing.

Formally, Renner was a national account executive at Change Healthcare where he developed and implemented national sales plans targeting the largest institutional and corporate healthcare providers in the US.

“I am thrilled to have the opportunity to help build upon AccessOne’s mission centered around patient consumer advocacy,” said Renner. “Sharing our great story with the top providers in the Midwest will afford even more patients to have access to the best compassionate patient financing options for their needs.”

“We are excited that Brent recently joined the AccessOne team,” said David White, executive vice president of business development of AccessOne. “His professional background is impressive, and he brings values that fit within our company culture. Brent has tremendous experience and a proven track record of not only new sales, but prioritizing relationships with his clients.”

For more information about AccessOne, please visit www.accessonemedcard.com.

About AccessOne

Founded in 2002, AccessOne is a leading provider of patient financing options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com and connect on LinkedIn.

Contact:

Robert Meyer

AccessOne

980.233.5432

rmeyer@accessonemedcard.com

AccessOne Announces New Stable of Clients

CHARLOTTE, N.C., July 18, 2017 – AccessOne, a leading provider of patient financing options designed to help patients manage their healthcare costs, today announced that they added a new stable of clients. Flagler Hospital, AnMed Health and Phoebe Putney Health System are all leaders in their markets and innovators in how they enable patients to get the healthcare they need. With the addition of these clients to their portfolio, AccessOne will be able to provide flexible patient payment options to even more patients.

“We are extremely pleased to partner with these hospitals and health systems and recognize what this partnership means for their patients,” said Mark Spinner, Chief Executive Officer of AccessOne. “We look forward to offering more patients flexible patient financing options that will get them the care that they need.”

Flagler Hospital is located in St. Augustine, Fla. and is a private, not-for-profit facility with 335 beds. They are consistently recognized nationally for overall clinical excellence. AccessOne will help Flagler Hospital provide the best patient experience through creating flexible patient payment options.

Based in Anderson, S.C., and serving Upstate South Carolina and northeast Georgia, AnMed Health is a 700-bed, not-for-profit health system. By partnering with AccessOne, AnMed Health will be able to reach their patients who are looking for financing options at all five of their hospitals.

Phoebe Putney Health System is a not-for-profit health system network of more than 4,500 physicians, nurses, professional staff and volunteers in Albany, Ga. Through AccessOne, they will work together to provide a better way to drive health and wellness for their community through flexible patient payment options.

“Through the addition of these new health systems and hospitals, we can continue to partner with premier health systems to ensure their patients can access necessary healthcare while helping hospitals increase payments,” said David White, executive vice president of business development of AccessOne. “With AccessOne, organizations such as Flagler Hospital, AnMed Health and Phoebe Putney Health System will be able to focus on providing patient centered care by giving the patient a choice in their care options.”

For more information about AccessOne, please visit www.accessonemedcard.com.

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient financing options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com and connect on LinkedIn.

Contact:

Courtney Edwards

Dodge Communications

770.576.2574

cedwards@dodgecommunications.com

AccessOne’s $70 million Recapitalization Sets Up Growth Focused On Providers and Patients

CHARLOTTE, N.C., February 8, 2017 – AccessOne, a leading provider of patient payment options designed to help patients manage their healthcare costs, today announced that it has completed the second step in a growth recapitalization by closing a new credit facility with a group of lenders. The new credit facility, led by Capital One Bank with participating lenders Huntington Bank and Capital Bank (of Charlotte, N.C.), along with the previously announced Frontier Capital investment, brings a total of roughly $70 million of new capital to the company. The new funds will be used to further support AccessOne’s national expansion and continued investment in its proprietary technology platform connecting patients with the compassionate financing they need to access care.

“The successful completion of this financing is a great step forward for our company, as well as for the healthcare providers and patients we serve,” said Mark Spinner, Chief Executive Officer of AccessOne. “ As a company founded by providers for providers, this partnership with the bank group will help us continue to innovate the industry’s most effective and compassionate patient financing programs for leading healthcare providers and their patient communities.”

Stephens Inc. served as the exclusive financial advisor to AccessOne.

“AccessOne’s platform enables a health system to provide empathetic financing solutions to their patients anywhere in their revenue cycle without interrupting their normal workflows,” said Andrew Lindner, Managing Partner of Frontier Capital. “We are excited about the partnership with the AccessOne team as part of our investment thesis around the trends toward consumerism in healthcare.”

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient payment options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com.

About Frontier Capital
Frontier Capital is a Charlotte-based growth equity firm focused exclusively on software and technology-enabled business services companies. Founded in 1999, Frontier partners with management teams that can benefit from capital to accelerate growth, fund acquisitions or generate shareholder liquidity. The firm makes minority and majority equity investments in high growth companies and has built an excellent track record of delivering returns to both investors and management partners. For more information, please visit frontiercapital.com.

Contact:

Sam Nadolski

Dodge Communications

678.585.1070

snadolski@dodgecommunications.com

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Frontier Capital Announces Investment in AccessOne

CHARLOTTE, N.C. (Jan. 5, 2017) – Frontier Capital, a Charlotte-based growth equity firm focused exclusively on software and tech-enabled business services companies, announced today that it has completed a majority equity investment in AccessOne.

Founded by Russell A. Salton III, M.D., in 2002 and based in Fort Mill, S.C., AccessOne is a leading technology-enabled financial engagement platform that helps patients manage their out-of-pocket healthcare costs. AccessOne partners with providers to offer payment options that patients can realistically afford, so hospitals can help every patient on the path to total health while protecting their own financial viability.

Dr. Salton will retain significant ownership and continue in his current role as board chairman, assisting Frontier and the current AccessOne management team led by CEO Mark Spinner with setting the strategy for the company.

“Frontier is excited to partner with Mark and his team to build upon Dr. Salton’s vision and accelerate the growth of AccessOne by extending the company’s offering to more patients and providers,” said Andrew Lindner, co-founder and managing partner for Frontier Capital. “As financial responsibility for healthcare costs continues to shift to individuals, AccessOne is well positioned to assist hospitals and patients with effectively managing out-of-pocket healthcare expenses.”

Spinner, who brought substantial financial, IT and growth company experience when he joined AccessOne in March 2016, said, “We are thrilled about this partnership with Andrew and the Frontier team, which will provide added growth capital and valuable support to scale our business serving the rapidly growing number of patient consumers who need our assistance. Frontier’s track record of scaling companies in the healthcare technology category will be invaluable in helping us strategically expand our platform to better respond to the growing need for our services.”

“AccessOne has long been the leading innovator and consumer advocate in the patient financing industry,” said Salton. “I am confident that our partnership with Frontier will further enable AccessOne to bring our unique model of patient advocacy across the country while driving maximum hospital ROI and expanding access to healthcare for patient consumers of all kinds.”

AccessOne will use the new funds to:

• Invest in marketing activity and an expanded business development team;
• Continue to enhance its industry leading proprietary technology platform; and
• Build out its organizational infrastructure to support new growth initiatives.

Frontier’s investment in AccessOne represents its third healthcare IT investment from the firm’s $390 million Fund IV.

About Frontier Capital
Frontier Capital is a Charlotte-based growth equity firm focused exclusively on software and technology-enabled business services companies. Founded in 1999, Frontier partners with management teams that can benefit from capital to accelerate growth, fund acquisitions or generate shareholder liquidity. The firm makes minority and majority equity investments in high growth companies and has built an excellent track record of delivering returns to both investors and management partners. For more information, please visit frontiercapital.com.

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient payment options designed to help patient consumers manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com.

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AccessOne Appoints Mark Spinner as President and Chief Executive Officer

CHARLOTTE, NC – AccessOne®, a leading provider of affordable healthcare financing for patients, today announced the appointment of Mark Spinner as president and chief executive officer effective March 15th. Spinner succeeds Russell A. Salton III, MD who will become chairman. Dr. Salton will continue to work closely with Spinner who will assume responsibility for the company’s strategic and day-to-day operations.

“Dr. Salton has been a thought leader and innovator in the healthcare industry for decades. He has designed a superior model for both patients and providers and I am thrilled to partner with him and the AccessOne management team,” said Spinner. “Our opportunity to grow AccessOne is tremendous, and we look forward to helping many more patients and providers in the years to come.”

Spinner was most recently the managing partner of TopSpin Growth Capital Partners, an independent consultant and co-investor in growth companies at the intersection of healthcare and technology. Prior to TopSpin Growth Capital Partners, he was the co-founder and chief executive officer of ProviderWeb Capital, a technology-enabled specialty finance company offering financing products integrated with healthcare e-payment technology platforms.

Previously, Spinner worked for global investment banks Alex Brown & Sons (acquired by Deutsche Bank) and RBC Capital Markets. With a focus on growth, company strategy and capital formation, he worked with leading management teams and private equity investors in the software and services, health and wellness, specialty finance and consumer industry sectors. Earlier in his career, he worked at Stephens, focusing on corporate finance, including experience in private equity, public capital markets and mergers and acquisitions. Spinner has a double major in Economics and Management from Rice University.

“Mark’s financial, IT and growth company experience completes the skill sets needed by our senior management team,” said Salton. “With his leadership, AccessOne will make its solutions available to patient consumers throughout the United States.”

About AccessOne
Founded in 2002, AccessOne is a leading provider of patient payment options designed to help patients manage their healthcare costs while driving best in class hospital reimbursement. AccessOne offers comprehensive low and no interest payment options for all patient balance types including high-deductible, catastrophic and financial assistance. No patient is ever denied credit or credit reported, and providers can rely on AccessOne to capture more revenue while driving compliance and financial performance. To learn more, visit www.accessonemedcard.com.

*Updated December 2016